Protecting your privacy and security is very important to Pinnacle Trading. Your personal information will be used lawfully and in accordance with the Data Protection and Spams Act. This Privacy Policy briefly explains how we manage any personal information collected and how it is used. In addition to this Policy, please read our Disclaimer and Terms of Use in full.

We collect personal information from you to conduct the following:

  • Respond to all email enquiries
  • Email databases for updates and promotions
  • Feedback databases to ensure a high level of customer service
  • For market research purposes
  • To form part of Pinnacle Trading’s customer database
  • To contact you and answer any enquiries you may have
  • Any purposes for which it was requested

The type of information we may gather from you includes the following:

  • Your name
  • Company name
  • Address
  • Email address
  • Phone number
  • Details on type of enquiry/request
  • Brief on goods and services you request
  • How you heard about us
  • Budget requirements

We will assume you consent to management of your personal information in the manner specified in this Privacy Policy (which may be updated from time to time), unless otherwise specified by you (please find contact details below). Your personal information will be held securely in accordance with the law and our internal security policy. By providing your email address, you are consenting to us contacting you via email. Please provide your phone number, if this is your preferred form of contact.

When you visit our website, some information we and/or our contractors collect about your visit is not deemed as personal information as your identity is not revealed or stored.

Information of this nature can include the following:

1: Site Visit Data
When you visit our website, we and/or our contractors collect general information about your visit which may include the date and time of your visit, the pages you accessed, your server address, the information you downloaded/accessed and the type of search engine you used. We and/or our contractors may use this information in anonymous, aggregated form, for statistical purposes only, to assist us in improving the quality and usability of our website.

2: Cookies
Cookies can be stored on your computer, contain an expiration date, and are mainly for the user’s convenience. Most Internet browsers can be set to accept or reject cookies. If you do not want to accept cookies, you can adjust your Internet browser to reject cookies or to notify you when they are being used. If you have any questions or queries or to unsubscribe, please contact us by:

You may also contact us at the details provided above to check the information that we hold about you.